Search suggestions and autocomplete only go so far. Most shoppers know what they want to achieve but don’t always know what product or technical features they need to achieve their goal. Integrate Gobot directly into your search window and offer shoppers an alternative, and more conversational, way to find what they're looking for.
Shoppers are often overwhelmed with the choices presented to them. Gobot detects what your shoppers are searching for and rolls out a personalized product finder bot on your search results page that guides your shopper to just the right product based on expressed preferences.
Today, a visitor types a set of keywords and the search yields a list of results. The visitor then chooses a single result and leaves the search engine. Once a searcher clicks on a search result link, the search engine ceases to be useful to the searcher - the search engine is no longer part of the browsing process. With Gobot + Searchspring, search proves valuable from the beginning of a search through the purchase process and beyond, into customer service and resale.
Upon detection of zero search results, which presents a very high risk of shopper abandonment, Gobot offers to guide shoppers to just the right product.